Payment Policy

First, the short version

This Policy covers how payment works when you buy something on the cozylivingw website ("Site") — how you pay, how it's processed, and what to watch out for. The Site is run by Shenzhen Yixi Technology Co., Ltd.("Company," "we," "our," or "us"). When you place an order and pay on our Site, you're accepting this Policy.

What payment methods do we take?

• PayPal

• Credit and debit cards processed through PayPal, such as Visa and Mastercard

• Stripe, American Express (Amex), and Apple Pay

Whether a given method is available depends on where you are and on the payment provider's settings.

How is payment processed?

You pay in full at checkout. Your order is confirmed and shipped only after the payment has cleared in full.

If you pay by card, the card transaction is processed securely through PayPal. In some locations and with some PayPal settings, you may not need to create a PayPal account to pay.

What currency is used?

You're charged in the currency shown at checkout. If an exchange rate applies, the payment provider sets it.

Is payment secure?

Yes. All payments go through trusted third-party payment providers, including PayPal, and follow applicable data security standards.

We don't store your full payment card details on our own systems. That information is handled and stored only by the relevant third-party payment provider, under its own privacy and security policies.

What if something goes wrong with payment?

If a payment is declined or can't be verified, we may cancel the order at our discretion, or put it on hold until the issue is resolved.

If a payment fails, you can try another payment method, or contact your payment provider.

Questions about this Policy or the payment process? Email our customer support team at service@cozylivingw.com.