Shipping Info

1. Free Standard Shipping

Standard shipping is free on orders over USD $60. Orders under USD $60 incur a shipping fee of USD $5.99.

2. Order Processing & Delivery Timeline

Order handling time is 3 to 7 business days. Standard shipping time is 10 to 20 business days. Total receiving time equals handling time plus shipping time.

We process and dispatch orders as promptly as possible. Once your order ships, you will receive a confirmation email containing your tracking number.

3. Shipping Costs

Product prices displayed on our website do not include shipping costs. Applicable shipping fees are calculated and displayed at checkout, before you complete your purchase.

Shipping details by destination are as follows. For orders shipped to the US, UK, Australia, and Canada, Standard Shipping is used, with an estimated shipping time of 10 to 20 business days. Orders under $60 incur a $5.99 shipping fee; orders over $60 ship free.

4. Logistics Delays

cozylivingw is committed to timely and reliable delivery. However, due to factors beyond our control — including but not limited to customs inspections, extreme weather, or carrier delays — shipments may occasionally take longer than anticipated.

Should such delays occur, we ask for your understanding and patience. We will keep you informed of your shipment's latest status.

5. Important Notes

5.1 Once your order has shipped and is in transit, please do not refuse the package. Refusing a package may result in the parcel being lost or destroyed, which could complicate the compensation or return process.

5.2 If you wish to return an item after receiving your package, please refer to our Return & Refund Policy and initiate the return in accordance with the procedures set out therein.